Terms and Conditions

General terms and conditions

1. Terms

By accessing this web site, you hereby agree to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and you agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law.

2. Use License

Permission is granted to download one copy of the materials (information or software, provided a license is bought) from IntroBills's web site for personal and/or commercial use. This is the grant of a license, not a transfer of title, and under this license you may not:

-modify or copy the software;

-redistribute the software for your own financial gain;

attempt to decompile or reverse-engineer any software contained on IntroBills's web site;

-transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions, and it may be terminated by IntroBills at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession, whether in electronic or printed format.

3. Disclaimer

The materials on IntroBills's web site are provided "as is". IntroBills makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation: implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, IntroBills does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall IntroBills or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on IntroBills's Internet site, even if IntroBills or an IntroBills-authorized representative has been notified orally or in writing of the possibility of such damages. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on IntroBills's web site could include technical, typographical, or photographic errors. IntroBills does not warrant that any of the materials on its web site are accurate, complete, or current. IntroBills may make changes to the materials contained on its web site at any time without notice. IntroBills does not, however, make any commitment to update the materials.

6. Links

IntroBills has not reviewed all of the sites linked to its Internet web site and is not responsible for the content of any such linked site. The inclusion of any link does not imply endorsement of the site by IntroBills. Use of any such linked web site is at the user's own risk.

7. Site Terms of Use Modifications

IntroBills may revise the terms of use for its website at any time without notice. By using this website, you agree to be bound by the version of the Terms and Conditions of Use valid at the time of use.

8. Governing Law

Any claim relating to IntroBills's web site shall be governed by the laws of the State of Croatia without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of the Website.

9. Support

Introspectus, the company behind IntroBills, offers support either via email or by phone. Each customer that has a problem using IntroBills can contact our support team with confidence. In most cases, we will reply within 12 hours or less. You will never wait for a reply longer than 24 hours except on weekends.

10. Account security

Introspectus will do everything in its power to protect and secure data stored on its servers. Backups are performed daily, so even if something does go wrong, it is easy to do a rollback and restore all of your data with only minor losses. Introspectus takes full responsibility if an error turns out to be caused by its own negligence. Please note, however, that in the case that your account is compromised due to user action, we take no responsibility and cannot be held accountable for any losses that might occur.

11. Third party licences

IntroBills uses some components provided by the Open Source community, and the respective licenses apply. Introspectus in no way claims ownership over third party code covered by GNU licenses, and it fully acknowledges the ownership of their respective owners.

12. Responsibilities of the users

Introspectus provides privacy protection for its users as long as they are in compliance with the laws of the State of Croatia or with any other laws that might be applicable in a given situation. All illegal activity is frowned upon by Introspectus, and in the case that laws are broken and criminal charges are brought against you, you will no longer be under the protection of our privacy policy.

13. Additional costs

Introspectus prides itself on not having any of the hidden costs usually associated with these types of services. However, we use third party payment processing solutions (PayPal and 2checkout) and we cannot be held accountable for any costs that might be incurred through the use of the aforementioned services.

14. Jurisdiction

In the case that charges are brought Introspectus d.o.o., the company in charge of IntroBills, any disputes fall under the jurisdiction of the Zagreb County courts. Please find all required information about our company in the previous point.

IntroBills Terms of service


Registration on our website gives you the right to use our hosted invoice management service for 30 days. These 30 days represent a trial period during which you are free to use all of the features of IntroBills without any restrictions.

Trial period

The trial period allows you to test IntroBills without spending money. The full functionality offered to our paying users is available in the trial account, so that you can make an informed decision on whether or not you would like to use our service.

Paid accounts

After the trial period has expired, you will be given the option to upgrading to one of our paid accounts — IntroBills Starter or IntroBills Premium. With paid accounts, you are guaranteed customer service and uninterrupted use of our services.

IntroBills script purchase

The script that IntroBills uses can be bought. Instead of paying each month for hosted invoicing software, if you buy the script, you are only required to pay once and can use the script on your own server. This gives you more control over your invoicing and ensures complete privacy, since all data is stored on your server. We only sell the script — you are responsible for setup.

Payment methods

Premium accounts can be bought using PayPal or 2checkout. All payments are final, refunds are not possible. Use the trial account that we offer for a period of 30 days to see if you are interested in our service before ordering.

Service cancellation

IntroBills services are canceled at the end of the payment period. If you are no longer interested in using our service or it is no longer needed, simply do not extend your subscription and your account will be deactivated at the end of the month. Should you ever need IntroBills again, you simply need to buy one of our packages and your account will be reactivated.

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